PRIVACY POLICY
This privacy policy explains how we treat the personal information which we may collect about you when you interact with us.
Definitions
‘Service’
Service is the www.plugtestelectrical.co.uk website operated by Plugtest Electrical Ltd
‘Personal Data’
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
‘Usage Data’
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
‘Cookies’
Cookies are small files stored on your device (computer or mobile device).
‘Data Controller’
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
‘Data Processors’ (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
‘Data Subject’ (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
‘Information Collection and Use’
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
‘Personal Data’
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, Postal code, City
Cookies and Usage Data
We may use your Personal Data to contact you with scheduled reminders. You may opt out of receiving any, or all, of these communications from us by contacting us by email or post.
Who are we?
For the purposes of the GDPR, Plugtest Electrical Limited is the ‘controller’ of the personal data you provide to us. Company registration number: 06954224.
If you have any queries about this policy, the way in which we processes personal data, or about exercising any of your rights, please contact us via email at Sales@plugtestelectrical.co.uk or write to us at Plugtest Electrical Ltd, 7 Centre Road, Soham, CB7 5AU.
When do we collect personal information?
We may collect and process personal data if you:
- Complete a form on our website.
- Correspond with us be email, telephone, or in writing.
- Purchase services from us.
What information do we collect?
We will only collect personal information that we need in order to provide the services you have requested from us. We collect basic personal data including your name, address, email address and contact telephone numbers.
Card payments are handled directly with SagePay using the SagePay payment gateway/ online terminal. We do not hold or store any credit or debit card information.
Information about other people
If you provide information to us about any person other than yourself, you must ensure that they understand how their information will be used, and that they have given their permission for you to disclose it to us.
How do we use your personal data?
We will only use your personal date to provide the services you have requested from us, or to administer your account.
Who do we share your personal data with?
We do not sell, trade, or rent your personal information to third parties.
SagePay – When making an over the phone payment your contact details will be passed on to our payment services provider SagePay. Please visit www.sagepay.com to view their privacy policy
One.com– Our website & email system are hosted by hosting company one.com. The website is encrypted using SSL technology.
How do we store your personal data?
Any personal information that we do store is contained behind secured networks in the UK and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply via the website is encrypted via Secure Socket Layer (SSL) technology.
Website Cookies
You may visit our website anonymously, we do not use cookies for tracking purposes. We do use session cookies. These are temporary files that are essential for the functionality of the website. These cookies expire when the browser is closed.
Third-party links
Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Disclosure of Data
Business Transaction
If Plugtest Electrical Ltd is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Plugtest Electrical Ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Plugtest Electrical Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Plugtest Electrical Ltd
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: Sales@plugtestelectrical.co.uk
By visiting this page on our website: https://www.plugtestelectrical.co.uk/contact-us/
By phone number: 01353 967346
By mail: 7 Centre Road, Soham, Cambs CB7 5AU
Your rights
Under the GDPR, you have various rights with respect to our use of your personal data. For more information visit ico.org.uk
Change Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Plugtest Electrical Ltd aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Plugtest Electrical Ltd relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
This policy was created on 24th May 2018.
Last reviewed 1st April 2019.